At VitZit Technologies, we want to ensure that our customers are completely satisfied with their purchases. If you are not satisfied with your purchase, we will gladly offer you a refund within 7 days of your purchase.
To be eligible for a refund, your item must be in its original condition, unused, and in the same packaging that you received it. You must also have a valid proof of purchase, such as an order confirmation email or receipt.
To initiate a refund, please contact our customer service team at firstname.lastname@example.org/0766810001 with your order number and a description of the item you wish to return. Our customer service team will provide you with further instructions on how to return your item.
Once we receive your returned item, we will inspect it and notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your refund is approved, we will process the refund to your original payment method within 7 days. Please note that it may take some time for the refund to appear in your account, depending on your bank or credit card issuer’s policies.
Please note that shipping and handling fees are non-refundable, and you will be responsible for paying the return shipping costs.
If you receive a defective or damaged item, please contact our customer service team as soon as possible to arrange for a replacement or refund.
We reserve the right to refuse a refund if we believe that the item has been used or damaged by the customer.
Thank you for shopping at VitZit Technologies. If you have any questions or concerns about our refund policy, please contact our customer service team.